What is a Tender Port and How Does It Work?

If you’re planning a cruise, you may come across the term “tender port” in your itinerary. Unlike standard ports where cruise ships dock directly at a pier, a tender port requires a different process to get passengers ashore. But what exactly is a tender port, and how does it work? Let’s dive in.

Understanding a Tender Port

A tender port is a cruise port where the ship cannot dock directly at a pier due to various reasons, such as shallow waters, limited port infrastructure, or environmental protection regulations. Instead, passengers are transported to shore using small boats called “tenders.”

How the Tender Process Works

The tendering process follows a structured approach to ensure safety and efficiency:

1. Preparation and Boarding Passes – Since tendering has limited capacity, cruise lines often use a ticketing or reservation system. Passengers may need to collect a tender ticket or book a scheduled time to avoid overcrowding. Each ship will let you know in the days prior to your tender port how it will work. 
2. Boarding the Tender – Once you turn arrives, passengers proceed to a designated embarkation area on the ship, usually near a lower deck where the tenders are secured. Crew members assist in boarding the small boats, ensuring stability and safety.
3. Transfer to Shore – The tender ride typically lasts between 5 to 20 minutes, depending on the distance and sea conditions. Passengers are advised to remain seated and follow crew instructions for a smooth journey. The waters can sometimes be more choppy so if you are prone to motion sickness please be aware.  
4. Disembarking at the Port – Upon arrival at the dock or floating platform, passengers carefully step off the tender and begin their onshore adventure.
5. Returning to the Ship – When it’s time to return, passengers go to the designated tender station at the port. They board a tender back to the cruise ship, following the same process in reverse.

Tips for a Smooth Tendering Experience

• Arrive Early—If you have excursions planned, get an early tender ticket to maximize your time ashore. If you have booked an excursion through the ship, you will be given priority to ensure you are off the ship on time.
• Travel Light – When going ashore, only take what you need.
• Mind the Weather – Rough seas can make tendering tricky. Be prepared for possible delays or cancellations.
• Wear Comfortable Shoes – Some tender ports have floating docks or uneven terrain, so sturdy footwear is a plus.
• Be Patient – Since tenders operate on a schedule and are subject to weather conditions, delays may happen.

Final Thoughts

Tender ports add a unique element to cruising. While they require some extra steps, the experience of arriving by tender can be a fun and scenic part of your journey. By knowing what to expect and preparing accordingly, you’ll make the most of your time at any tender port on your itinerary.